The Recipe for Video Banking Success
Join Coconut Software as they walk you through building and executing a video banking strategy that’ll enhance the meeting experience and let your staff better serve your customers and members.
During the pandemic, 50% of all financial institutions’ customer activities switched to digital. And research shows they’re unlikely to switch back—especially from technologies like video. In fact, 46% of customers will continue talking to advisors over video when branches reopen, and thirty-six percent say video is their preferred medium post-pandemic.
Learn how to meet customer and member demands for video appointments in this webinar from video banking experts at Coconut Software. They’ll walk you through building and executing a video banking strategy that’ll enhance the meeting experience and let your staff better serve your customers and members.
Whether you’ve got video options in place, or you want to learn how to get started, this webinar will offer helpful tips and checklists for success at every stage, including:
- The benefits of offering video appointments
- Ideas for using video banking to elevate the member experience and drive growth
- How to get stakeholder buy-in across teams
- Technology recommendations
- Tips for ensuring a smooth internal and external roll out
- The top metrics to measure video success
Check out Coconut Software's Virtual Video Banking Guide here!
Your registration includes:
- A copy of the presentation materials
- Unlimited video replay
Refund Policy:
If you will have any issues with attending the simulcast, we offer a No Questions Asked Refund Policy any time before the start of a live simulcast.
CBANC Complaint Policy:
The goal of CBANC Education is to provide quality educational content and excellent service to our users. If you have any questions or concerns regarding the quality of our content or service, please contact us at support@cbancnetwork.com.