[FREE] Unlocking the Power of Knowledge Management for your FI

Recorded: June 11, 2021     

More and more financial institutions are realizing that real change starts from within. A winning customer experience begins with a solid foundation for employee success: learning, training development, and an undisputable understanding of where to go for consistent, up-to-date, and accurate information.

Join us on June 11th as we share success stories from your peers in community financial institutions across the country. A learning and development executive’s 8-year journey from business continuity to knowledge management success and the impact it has had on the credit union’s mission of “people helping people.” A training coordinator’s best practices for boosting employee morale, and a call center leader’s insight into creating community and consistency among employees.

This webinar will address:

• The most common problems associated with knowledge management at FIs today
• How financial institutions are using centralized knowledge management as the cornerstone of their learning and development strategies
• The impact of knowledge management on employee morale, enablement, and retention

Plus, we’ll share 5 simple tips to encourage widespread adoption of your employee knowledge base that are easy to replicate.

• Your registration includes:
• A copy of the presentation materials
• Unlimited video replay

Refund Policy:

If you will have any issues with attending the simulcast, we offer a No Questions Asked Refund Policy any time before the start of a live simulcast.

CBANC Complaint Policy:

The goal of CBANC Education is to provide quality educational content and excellent service to our users.  If you have any questions or concerns regarding the quality of our content or service, please contact us at support@cbancnetwork.com.